Customer Stories

Welcome to our Case Stories page, exclusively dedicated to showcasing real-life examples of how our advanced OSS/BSS platform, billing, and provisioning solutions have revolutionized Internet Service Providers (ISPs) and Cable TV Providers. Explore the success stories below to see how our platform has empowered organizations in the broadband industry to enhance services, streamline operations, and drive business growth.

Enhanced Efficiency: Discover how Panther Admin streamlined operations for a leading Cable TV provider, enabling them to optimize their billing and provisioning processes. By leveraging our platform, they achieved significant time and cost savings while delivering a seamless experience to their subscribers.

Seamless Integration: Read about a Broadband provider that seamlessly integrated Panther Admin into their existing systems, ensuring a smooth transition and enhanced functionality. With our flexible solution, they experienced accelerated service activation and simplified billing management, resulting in improved customer satisfaction.

Scalability and Growth: Explore the success story of a rapidly expanding Cable-TV provider that partnered with Panther Admin to support their growth trajectory. Our scalable platform seamlessly accommodated their increasing subscriber base, enabling efficient billing, provisioning, and rapid service deployment.

Personalized Offerings: Learn how Panther Admin empowered a Broadband provider to offer personalized subscription plans tailored to individual customer needs. With our advanced billing capabilities, they successfully implemented tiered pricing structures and upselling strategies, resulting in increased revenue and customer loyalty.

Enhanced Customer Experience: Dive into the case of a Cable TV provider that prioritized customer experience by implementing Panther Admin. With our user-friendly interface and automated processes, they achieved faster issue resolution, accurate billing, and improved customer satisfaction ratings.

These selected case stories exemplify the diverse benefits and successes achieved by our network of Cable-TV and Broadband providers. By leveraging Panther Admin's robust features, these organizations have experienced streamlined operations, increased revenue, and enhanced customer satisfaction. Contact us today to learn more about how Panther Admin can empower your business..

More than 120 Cable TV and Broadband providers, serving a combined base of more than 700,000 active subscribers, have chosen Panther Admin as their trusted solution for billing and provisioning. The case stories below are selected from this extensive network to provide compelling examples of how our platform empowers and transforms their operations.

FASTSPEED A/S

Type: National Service provider (ISP)
Size: Approx 115.000 subscribers (June 2023)
Technology: Open-access Network, DOCSIS and PON
Case story: Read here

ASOM-NET

Type: Community Broadband provider
Size: Approx 50.000 subscribers
Technology: DOCSIS 3.1, LAN (PDS), Fiber Ethernet and PON
Case story: Read here

SUNDBY NET

Type: Community Broadband provider
Size: Approx 10.000 subscribers
Technology: LAN (PDS), Fiber Ethernet and PON
Case story: Read here

SAFNET

Type: Community Broadband provider
Size: Approx 5.000 subscribers
Technology: DOCSIS 3.1, Fiber PON
Case story: Read here

Network

Network provisioning and monitoring of Ethernet, DOCSIS, and PON networks. Support for TR069, SNMP, and Telnet, as well as various proprietary formats for devices such as Unifi, Ligowave, and Grandstream.

Self-service

Autoboarding via registration system and self-service. REST API for custom-built solutions. WordPress plugin to set up the registration system and self-service without the need for custom development.

Administration

A system for administration of all elements. Simple, intuitive system for automation of daily tasks. Advanced permission system.

Finance

Billing that integrates with all modern payment systems. Built-in accounting system. Possibility of integration with external accounting systems.

Functional areas

Subscriber Management

In Panther Admin, all subscriber-related tasks can be performed with just a few clicks. Each screen can be restricted based on user rights and work area, ensuring appropriate access and control.

Subscription Management

Panther Admin provides comprehensive subscription management features. It allows for easy creation, modification, and tracking of subscriptions for your customers or members. You can manage subscription plans, pricing, billing cycles, and renewal options efficiently within the system.

DOCSIS Provisioning and monitoring

Panther Admin excels in DOCSIS provisioning. Daily routines related to modems can be performed with just a few clicks. CMTS (Cable Modem Termination System) and modems are automatically monitored, with a historical view of telemetry data, making any system errors or issues easily identifiable.

PON Provisioning and monitoring

Panther Admin is also strong in PON provisioning. It allows for easy management of PON devices and configuration of services. Monitoring of the PON network is an integrated feature that provides a detailed view of device status, performance metrics, and alarm events. This enables operators to ensure stable and reliable operation of the PON infrastructure.

LAN/Ethernet provisioning and monitoring

Panther Admin excels in Ethernet provisioning. Daily provisioning tasks on switch equipment can be performed with just a few clicks. All relevant information from switch ports is accessible for support purposes.

Wi-Fi PTMP/PTP provisioning and monitoring.

Panther Admin is strong in Wi-Fi PTMP provisioning. Daily routines for provisioning the base and station can be performed with just a few clicks. All relevant information from the base and station is available for support.

Self-service protal

Panther Admin's self-service functionality allows members to handle most routines themselves and as needed. Processes can be set up so that tasks related to provisioning and billing can be performed instantly or after approval.

Debtor settlement

Panther Admin enables the settlement of debtors using most known payment methods, fully or partially automated. It supports reminder procedures with task management, such as filter removal, as well as automation for registered payments.

Financial accounting

Panther Admin integrates with most major accounting systems, but it also includes a simple financial accounting module. The financial accounting system allows for the uploading of vouchers, trial balance, VAT reporting, and more.

Automation of business processes

Most tasks in Panther Admin can be automated. This results in high efficiency in daily work, systematic organization, and the ability for multiple individuals to participate in all tasks.